Saturday, February 07, 2009

Silly Insurance

Don't get me wrong, I am VERY happy that we have the insurance coverage we have. But something funny and silly happened that made us laugh.

Recently, we had to get some prescriptions for the girls (poor Suzan, Anna and Bethany have ear infections as a result from a cold :( ). Today, Paul had to get two prescriptions of amoxicillin filled, one for Bethany and then one for Anna. Well, the pharmacist told us that our insurance company would not fill Anna's as Bethany's was already filled on the same day. What? Can you repeat that please? Apparently, our insurance thinks we are getting two prescriptions of amoxicillin for the same person, because they only look at the item dispensed and the birth date. Well, for Anna and Bethany those are both the same, amoxicillin and 3/4/08 (oh, and probably the same policy # too). Our insurance doesn't look at whom the prescription is for. Ha! Well, I guess they don't deal with a lot of multiples?? Maybe some of my fellow mommies of multiples have already experienced this. So, instead the pharmacist didn't run it through our insurance (or else he/she would have been on the phone with our insurance to finally get it approved...which is something we could have chosen to do) and it so happens that Walgreen's price for amoxicillin is $0.01 less than our copay. Hm...

Are we angry at our insurance? No. Frustrated? Nope. It's just something new and comical that we haven't experienced before. Ha! Silly insurance ;)
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6 comments:

Wagoners' World said...

Been there many of times, and it is so frustrating. Why the go by the birth date is beyond me. You would think that they would have lots of problems with the amount of multiples in this world. God Bless your family.
www.wagoner10.blogspot.com

The Kaylor Kastle said...

Oh yes, you will find school to have trouble, the Passport agency to question you...the list goes on.

Dan and Margo said...

Yep, we've already run into this too! Now, whenever we call them, we say "We have twins, two boys, with the same birthdate." Then they seem to at least understand better. Also, working on the adoption paperwork, we found that they would send one piece of info for Seth, and a different piece of info for Bryce! Silly people!

disability insurance said...

This time it was maybe funny, but such mismatch can sometimes cause serious problems. I think reliable personal identifier would be great, but on the other hand I can hear those voices about Big Brother...
Good luck!
Lorne

Marilee said...

We only have two with the same birthdate, but we haven't had any problems. In fact babycenter.com finally recognized I have twins, instead of just listing one of them. So that's kind of neat.

I'm surprised, with twins being so common, that they had issues.

And your co-pay was more expensive than self-pay?? What? Awesome.

Love insurance.

Nik said...

We had to get a "case manager" for our insurance account! They started messing things up from the NICU onward, so a case manager was provided to us by the insurance company, and she really helped sort things out and was always very nice and accomodating!

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